|
Terms
and Conditions
All
sales are final. Faulty Goods can be returned within 30 days of
invoice for replacement. Returns will not be accepted without prior
authorisation. Defective goods will be replaced with equivalent
products should the original product be out of stock.
1. The RMA must be returned within 14 days from
the date of issue of the RMA number, otherwise the RMA number will
be void and the product will not be accepted.
2. Any shipping costs incurred in returning product to BBTradesales
is the resellers responsibility.
3. Goods will not be accepted from the carrier unless clearly marked
with a BBTradesales RMA number.
4. Warranty will be void unless returned in suitable packaging.
5. Failure to input the fault description will result in the request
being rejected. “Faulty” will not be accepted.
6. The RMA number is only issued for the goods stated above
7. Returned goods will only be credited if they cannot be repaired
or replaced by a similar product.
8. All products will be inspected for shortages; these will be noted
and deducted in the case of a credit.
9. All products will be inspected for damage, in the case of a credit;
no credit will be given for damaged goods.
10. “No Fault Found” goods will be returned.
The
buyer is responsible for return shipping expenses under all circumstances.
Some goods are supplied with a manufacturers warranty. The reseller
may need to contact the manufacturer directly with warranty claims.
BBTradesales will use reasonable endeavours to assist the reseller
with warranty claims
|