All sales are final.

Faulty Goods can be returned within 30 days of invoice for replacement. Returns will not be accepted without prior authorisation. Defective goods will be replaced with equivalent products should the original product be out of stock.

1. The RMA must be returned within 14 days from the date of issue of the RMA number, otherwise the RMA number will be void and the product will not be accepted.
2. Any shipping costs incurred in returning product to BBTradesales is the resellers responsibility.
3. Goods will not be accepted from the carrier unless clearly marked with a BBTradesales RMA number.
4. Warranty will be void unless returned in suitable packaging.
5. Failure to input the fault description will result in the request being rejected. “Faulty” will not be accepted.
6. The RMA number is only issued for the goods stated above
7. Returned goods will only be credited if they cannot be repaired or replaced by a similar product.
8. All products will be inspected for shortages; these will be noted and deducted in the case of a credit.
9. All products will be inspected for damage, in the case of a credit; no credit will be given for damaged goods.
10. “No Fault Found” goods will be returned.

The buyer is responsible for return shipping expenses under all circumstances.

Some goods are supplied with a manufacturers warranty. The reseller may need to contact the manufacturer directly with warranty claims. BBTradesales will use reasonable endeavours to assist the reseller with warranty claims.

Our returns form is located at this url. http://www.bbtradesales.com/returns.html